Contact Us

We'd love to hear from you — whether it's a question about an order, a product recommendation, or a brand you'd like to see at Averielle. Nous répondons aussi en français.

Customer care

Email: info@ayataecommerce.com
Hours: Monday to Friday, 9:00 a.m. – 5:00 p.m. ET
Response time: within one business day

Head office

AYATA E-Commerce Corporation (Averielle)
226 Canarctic Drive
Toronto, ON M3J 2P4
Canada

Please note: our warehouse is not open to the public and does not accept walk-in returns. See our Refund Policy for return instructions.

Orders & shipping

Have your order number ready and we'll track it down. For delivery timelines, see our Shipping Policy.

Wholesale & brand partnerships

Are you a brand or distributor interested in reaching Canadian customers through Averielle? Email us with the subject line "Partnership" and we'll be in touch.

Or use the form below and we'll get back to you shortly.